Vehicle Maintenance Management Practices of the University of Eastern Philippines

AUTHOR(S)

MICHELLE M. GALLEGA

ABSTRACT

— This study examined the vehicle maintenance management practices at the University of Eastern Philippines, focusing on staff profiles, practices, and challenges, to develop a comprehensive maintenance program for university vehicles. Conducted during the 2024–2025 school year across three campuses, the study employed a descriptive assessment method. A total of 120 respondents—comprising vehicle maintenance staff, key officials, faculty, and nonteaching personnel—participated through complete enumeration and random sampling methods. Data were collected using a validated three-part questionnaire assessing staff profiles, practices, and encountered challenges. Reliability testing via Cronbach’s Alpha demonstrated excellent internal consistency across variables such as planning, staffing, budget allocation, procurement, and utilization. Findings indicated that most maintenance staff held college degrees, possessed strong skills, and had extensive experience. Practices were generally rated as “very much practiced,” with differences observed in perceptions of budget allocation among stakeholders. Educational qualification significantly influenced planning and budgeting perceptions. Challenges were rarely encountered, and utilization-related issues were absent. A proposed maintenance program emphasized budget transparency, staff development, and a competency-based approach. The study concluded that the university’s vehicle maintenance protocols are adequate, with skilled staff and organized systems in place. Strategic recommendations included investing in education, training, and stakeholder participation to ensure sustainable practices. Keywords — Vehicle Maintenance Management, Vehicle Maintenance Program, Vehicle Maintenance Staff, Perception Analysis, Strategic Program Development